Privacy Policy

Last updated: August 22, 2026. This Privacy Policy explains how TorqDrop ("TorqDrop", "we", "us") collects, uses, and protects information when you contact us or place an order through WhatsApp or this website.

Information We Collect

• Contact details you share on WhatsApp or email, such as your name, phone number, and delivery address.
• Vehicle details you provide, such as VIN, chassis code, or part numbers, used solely to source and verify part compatibility.
• Payment confirmation details from UPI/card transactions, processed by our third-party payment provider — we do not store full card numbers.
• Basic website analytics (pages viewed, device type) when analytics tools are enabled, used to improve the site and measure ad performance.

How We Use Your Information

• To generate accurate all-inclusive price quotes and process orders.
• To complete customs clearance and DGFT-compliant import documentation.
• To communicate order status and support requests.
• To improve our website and advertising effectiveness.

Sharing of Information

We share information only with logistics, customs, and payment partners strictly as required to fulfill your order. We do not sell your personal information to third parties.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].

Contact

Questions about this policy can be sent to [email protected] or via our WhatsApp concierge.